Privacy Policy

Last updated August 31, 2026

Realistic ("Realistic," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, request information or a demonstration, or otherwise interact with Realistic.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you provide directly to us as well as information collected automatically when you use our website.

Information You Provide

When you submit a contact form, request a demonstration, communicate with our team, or otherwise contact us, we may collect information such as:

  • Name

  • Email address

  • Phone number

  • Company or organization name

  • Job title

  • Information included in your message or inquiry

  • Other information you choose to provide

If you become a customer or prospective customer, we may also collect information necessary to manage our business relationship, including business contact information, communications, contract information, and records related to sales and customer support.

Information Collected Automatically

When you visit our website, we and our service providers may automatically collect certain information about your device and use of the website, including:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Referring website or source

  • Pages viewed

  • Links clicked

  • Date and time of visits

  • Approximate geographic location

  • Website interactions and navigation behavior

  • Other technical and usage information

We may collect this information through cookies, pixels, analytics services, and similar technologies.

2. Cookies and Analytics

We use cookies and similar technologies to operate our website, understand how visitors use it, measure website performance, and improve our marketing and services.

We may use third-party analytics and website measurement services, including Google Analytics, to help us understand website traffic and user behavior. These services may collect information about your device, browsing activity, and interactions with our website.

Google Analytics and other third-party providers may process information according to their own privacy policies and terms.

Depending on your browser, device, and location, you may be able to limit or disable cookies through your browser settings or other privacy controls. Disabling certain cookies may affect the functionality of some websites.

3. How We Use Information

We may use the information we collect to:

  • Respond to questions, inquiries, and contact requests

  • Schedule and conduct product demonstrations or sales conversations

  • Communicate with prospective and existing customers

  • Provide, operate, maintain, and improve our website and services

  • Understand how visitors use our website

  • Analyze website performance and usage trends

  • Improve our products, services, marketing, and customer experience

  • Manage customer and business relationships

  • Send relevant business, product, or marketing communications where permitted by law

  • Protect the security and integrity of our website and systems

  • Detect and prevent fraud, abuse, or other harmful activity

  • Comply with applicable laws and legal obligations

  • Establish, exercise, or defend legal claims

We may also use aggregated or de-identified information for business, analytics, research, and product improvement purposes.

4. How We Share Information

We do not sell personal information in the ordinary meaning of the word.

We may share information with third parties when reasonably necessary to operate our business, including:

Service Providers

We may share information with vendors and service providers that help us operate our website and business, such as providers of:

  • Website hosting and infrastructure

  • Analytics and website measurement

  • Customer relationship management

  • Email and communications

  • Scheduling and video conferencing

  • Cloud hosting and data storage

  • Security and fraud prevention

  • Professional and business services

These providers may process information on our behalf or according to their own applicable terms and privacy policies.

Business Transactions

If Realistic is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, information may be disclosed or transferred as part of that transaction.

Legal Requirements and Protection

We may disclose information when we reasonably believe disclosure is necessary to comply with applicable law, regulation, legal process, or governmental request, or to protect the rights, property, security, or safety of Realistic, our customers, users, or others.

5. Marketing Communications

If you provide us with your contact information, we may contact you regarding your inquiry, our products or services, or other information we believe may be relevant to your business.

You may opt out of promotional email communications by using the unsubscribe instructions included in those communications or by contacting us.

Even if you opt out of marketing communications, we may continue to send non-promotional communications relating to an existing business relationship, transaction, account, or service.

6. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including maintaining business and customer relationships, responding to inquiries, complying with legal obligations, resolving disputes, and enforcing agreements.

Retention periods may vary depending on the type of information, the purpose for which it was collected, and applicable legal requirements.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic transmission, or data storage system can be guaranteed to be completely secure. You provide information electronically at your own risk.

8. Third-Party Websites and Services

Our website may contain links to third-party websites, platforms, or services that are not operated by Realistic.

We are not responsible for the privacy, security, or content practices of those third parties. We encourage you to review their privacy policies before providing personal information.

9. Your Privacy Rights

Depending on where you live, applicable privacy laws may provide you with certain rights regarding your personal information. These may include the right to:

  • Request access to personal information we maintain about you

  • Request correction of inaccurate personal information

  • Request deletion of certain personal information

  • Obtain a copy of certain personal information

  • Object to or restrict certain processing

  • Opt out of certain uses or disclosures of personal information

  • Withdraw consent where processing is based on consent

These rights are subject to applicable legal exceptions and may vary by jurisdiction.

To submit a privacy-related request, contact us using the information provided below. We may need to verify your identity before completing certain requests.

We will not discriminate against you for exercising privacy rights available to you under applicable law.

10. U.S. State Privacy Rights

Residents of certain U.S. states may have additional rights under applicable state privacy laws.

Depending on the law and whether it applies to Realistic, these rights may include access, correction, deletion, portability, and the ability to opt out of certain forms of targeted advertising, profiling, or the sale or sharing of personal information.

If you believe you have rights under an applicable state privacy law, you may contact us to submit a request.

11. International Visitors

Realistic is based in the United States. If you access our website from outside the United States, your information may be transferred to, stored in, or processed in the United States or other jurisdictions where our service providers operate.

Privacy and data protection laws in these jurisdictions may differ from those in your country.

12. Children's Privacy

Our website and services are intended for businesses and professionals and are not directed to children under the age of 13.

We do not knowingly collect personal information from children under 13 through our website. If we learn that we have collected such information, we will take reasonable steps to delete it.

13. Do Not Track and Browser Privacy Controls

Some browsers and devices offer "Do Not Track" or similar privacy signals. Because there is not currently a universally accepted standard for responding to all such signals, our website may not respond to every browser-based signal.

Where required by applicable law and technically supported, we may recognize applicable opt-out preference signals.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, services, business practices, technology, or legal requirements.

When we make changes, we will update the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically.

15. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to submit a privacy request, please contact us at:

Realistic
privacy@runrealistic.com

You may also contact us through the contact form available on the Realistic website.